FAQs

What is your return policy?

If you aren't completely satisfied with your purchase, please get in touch so we can find a solution. Full refunds are only offered under specific circumstances, the watch must be returned for inspection before receiving the refund, it must be in its original condition with all packaging, boxes, manuals, swing tags, warranty cards, and any other items originally provided. If the returned item does not match these specifications, we may esnd the item back to you or alternatively offer you a partial refund.

 

How will my purchase be delivered?

At VanZanten, quick and safe delivery is an absolute priority. All orders are dispatched on the same day or the next business day. All orders are sent with Royal Mail special delivery and are fully ensured.

 

What payment methods do you accept?

We provide a variety of payment options to help make ordering your watch a quick and simple process. This includes, credit/debit cards, bank transfer & Paypal.